The Top 3 Issues with Mobile Forms and Inspection Software

"Ctionality": When Mobile Forms lack Offline Functionality they are NO FUN!

A lot of work, and arguably some of the most import work, happens outside of the office. Maybe it’s a final presentation at a potential customer’s boardroom, or under-the-wing inspections of a commercial jet, or even checking on the well-being of cattle.  Whatever the scenario, there’s a good chance that some these processes have started to migrate to mobile devices.

…And that is generally a good thing, right?

Well, for the most part - and we are a bit biased here - it’s a resounding, "YES!"

Apart from their ease of use, high adoption rate, and portability, mobile forms installed on smartphones and tablets can contribute significantly to the depth and reliability of the information we collect. Time and GPS stamps can ensure accountability, accuracy, and compliance. Pictures can do wonders in demonstrating proper execution or highlighting problems.

Despite the great benefits of mobile forms on mobile devices, there are some definite challenges that can arise. In fact, even paper can be a better hardware option if your software isn’t ready to handle the ‘Big Three’ mobile issues.

"...even paper can be a better hardware option if your software isn't ready to handle the 'Big Three' mobile issues."

Top 3 Mobile Forms Issues:

  1. Lack of internet connection
  2. Complexity of mobile forms and associated processes
  3. Size and storage of responses and uploaded files

If you’re in the process of sourcing mobile forms, audit, or inspection solutions, this is where you should do some serious digging.

When scrolling through feature lists, keep in mind that a bare minimum of functionality is all that it takes to check the box of an included feature.

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Complex mobile forms
Uploading files to mobile forms

It’s also one thing to see a demo of functionality - it’s quite another to apply it to an actual business process. Make sure you’re getting a full proof-of-concept before stepping too far down the wrong road.

In working with many Enterprise clients, the WorldAPP team has tackled all of these challenges (with our heads up and shoulders leading) to migrate their critical processes to the Form.com platform.

Here are some of the areas we’ve had to bolster, just in the file upload arena, to take our solutions to the Big Three from theoretical to practical:

  1. File Upload Compatibility:
    Upload files of any type and size.
  2. File Parameters:
    Full control over who can upload files, and their specific type and size.
  3. Markup Functionality:
    Annotate pictures with notes and drawings.
  4. Massive Capacity:
    Embed dozens or even hundreds of files, in complex forms.
  5. Storage Optimization:
    Saved and in-progress forms won’t hog all of your free memory.
  6. Workflow Integration:
    Push uploaded files through workflows or into necessary tasks.
  7. Layout Customization:
    Arrange uploaded photos to create impactful reports.
Optimizing Mobile Forms

To summarize: if there’s a friendly green check mark on a feature list, it doesn’t always mean that feature is “battle tested” to handle the complexity and uniqueness of your specific business processes. Working with a solid, flexible platform, and a team that’s been through the Enterprise implementation trenches can really save you wasted time, money, and frustration.

Click on the button below to learn more about general offline functionality, or to start a conversation about your process.

Learn More about Offline Functionality

Interested in reading more about mobile forms?

Check out this blog on the Five Absolute Musts When Deploying Mobile Forms.

Liam Davies
Vice President, Customer Success